How can we help?

ANSWER QUESTIONS

Frequently Asked Questions

What size should I order?

With vintage items, the size on the label often differs from the actual fit. For this reason we always give a recommended size and have measured most products for you.

In our Size Guide we explain how we measure our items.

If a product doesn't have measurements or you need help with an item, you can write to us on Instagram or email us.

What condition are the items in?

All products in our online shop are prepared by us for you and if possible cleaned of stains.

Should the article nevertheless have a defect, this will be indicated for each product.
In addition, each product receives a rating from us:

5/5
LIKE NEW / NEW
No defects, like new, deadstock

4/5
VERY GOOD
Slight signs of wear possible

3/5
OK
Slight stains or small holes possible

2/5
BAD
Large holes and major defects possible. (Used for reworked products)

1/5
VERY BAD
Will not be sold

Despite careful checking, it can sometimes happen that our team overlooks a defect or that it only becomes apparent when the item is worn.

How long does delivery take?

We try to ship all orders the next working day. However, depending on the volume of orders, this is not always possible.

On average, your order will be shipped within 1-2 business days.

Immediately after we have handed over your package to DHL, you will receive a shipping confirmation with a tracking number by email.

How can I return an item?

After receiving your order, you have 14 days to try on your items. If a part doesn't fit or you don't like it after all, you can also send the item back to us within 14 days.

Once your return has reached our warehouse, you will be refunded to your original payment method within three business days.

You can easily register your return in your account. --> This way!

How much does the shipping cost?

Shipping and returns are free with us from an order value of 40€ .
You can find a list of the costs here .